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CONTENTS OF 48-PAGE BOOKLET:
  •  The Big Picture
  •  Problem Solving and Decision Making
  •  The Decision Making Process
  •  System of Decision Making and Problem Solving
  •  Intuitive Decision Making
  •  Short Formula for Decision Making
  •  Full Model and Formula
  •  Specific Individual “Sciences”


  • STAGES AS APPLIED TO DECISION MAKING:
    1. Curious Observation
    2. Is There a Problem?
    3. Goals and Planning
    4. Search, Explore and Gather the Evidence
    5. Generate Creative & Logical Alternative Solutions
    6. Evaluate the Evidence
    7. Make the Educated Guess (Hypothesis)
    8. Challenge the Hypothesis
    9. Reach a Conclusion
    10. Suspend Judgment
    11. Take Action

    SUPPORTING INGREDIENTS:
    12. Creative, Non-Logical, Logical & Technical Methods
    13. Procedural Principles & Theories
    14. Attributes & Thinking Skills

  •  Group or Team Decision Making
  •  Management Decision Making Technique
  •  Managerial Decision Making
  •  Behavior Decision Making Theory
  •  Accounting for Risks Involved
  •  Decision Making under Uncertainty, Forecasting and Predicting
  •  Miscellaneous Strategies
  •  Opportunities to Use My Non-copyrighted Material
  •  Bibliography
  •  Your Guide and Worksheet


  • Stage 4
    Search, Explore, and Gather the Evidence as Applied to Decision Making


    Rational Decision Making

    An efficient search for information and evidence is essential for making a good decision. Search everywhere. Explore all angles, leads, clues, strategies, techniques, and sources of information. Pick out the essential principles of the material you read, see, or hear. Write them down in an organized way. Read supporting ingredients 12, 13, and 14 before starting your search. Here are some ideas to help you and trigger your mind.

    Data Driven Decision Making

    Organize your Sources of Information, Data, Processes, and Supplies:

    • Use internet search engines
    • Visit libraries; read periodicals
    • Visit new and used bookstores
    • Seek discussions with friends
    • Take field trips; go to conventions
    • Accumulate your own library
    • Use Post-it notes to mark pages
    • Build a file system for papers
    • Set up computer files
    • Decide what supplies you need

    Limited Information Principle

    Before loading your mind with data, other people's opinions, and so-called "facts," list all alternative decisions that you can think of for your main problem and any sub-problems. This allows you to use your imagination before being influenced by prevailing thoughts and theories.

    Limit your Search

    There is a universe of data and information. Don't depend only on the internet for information. Limit your search to a practical amount and don't overload your mental capacity to understand by collecting too much. To avoid this, organize proper file folders, notebooks, computer files, and keep a log.

    Economy

    Keep in mind budget, cost/benefit, cost effectiveness, time, and energy. This is of special importance in management decision making.

    Determine your Decision Making Strategy

    You are going to:

    • Do a complete search.
    • Do a limited search
    • Look for "good enough" alternatives
    • Review purposes, goals, and objectives

    Generate Creative and Logical Solutions (Stage 5)

    This is listed as a separate stage to be sure that it is done. In actual practice, you should be watching for and thinking about alternate solutions to evaluate at Stage 6 while you are searching, exploring, and gathering evidence. Review Stage 5 now.

    Decision Making Scenarios

    Explore the history of similar decision problems previously solved.

    Work Ahead on Other Stages

    If you find information useful for the stages ahead, make notes for those stages as you search. Your search should trigger visions and scenarios of what may be ahead. Remember what you want to achieve, preserve, and prevent.

    Future Decision Making - Decisions under Uncertainty, Probability Theory, & Risk

    Decision making usually involves the future. Therefore, it involves uncertainty and the difficult task of predicting the future. It is valuable to know probability theory rather than just guessing.

    How much risk are you willing to take? See "Risks Are Usually Involved in Decision Making" for some guidance. As you search, watch for information that will reduce the uncertainty and risk. Talk to customers, employees, friends, associates, and government officials. See also page 43 on Decision Making under Uncertainty, Forecasting, Predicting.

    Communicate and Consult

    Keep your decision group, associates, and those affected up to date. In complex situations, consider consulting those with expert knowledge.

    Behavior Decision Making Theory

    See "Behavior Decision Theory." It is important to understand behavior theory.

    Decision Making Consequences

    As you find alternate solutions that will be studied at Stage 6, be alert for information about the possible consequences. Look for both favorable and unfavorable consequences.

    Always be alert for accidental or surprise discoveries.

    Decision Making Skills

    Things to be careful of:

    • Overconfidence
    • Biases - yours and others
    • Wrong assumptions
    • Ignoring contrary evidence
    • Conflicting opinions
    • Lurking situations
    • Laws, regulations, environment
    • So-called rather than real experts
    • Old data or information
    • Competition
    • Things that don't seem right
    • Changing environment
    • Numbers that can lie
    • Not using the stages of SM-14

    Possible decision making methods, processes, strategies, and techniques:

    • Redefine  the problem as needed
    • Anticipate the unexpected
    • Use statistics and sampling
    • Be flexible; vary your attack
    • Use checklist, models, analogies
    • Use sketches, trees, concept maps
    • Use flow charts, spread sheets, symbols
    • Do tests and experiments
    • Work backwards
    • Initiate nature
    • Spot key factors
    • Control variables
    • Use software
    • List attributes of subject
    • Trial and error
    • Use quantitative analysis

    Next . . . At Stage 5 make a special effort to find creative alternatives.