Rational Decision Making
An efficient search for information and evidence
is essential for making a good decision. Search everywhere. Explore all angles,
leads, clues, strategies, techniques, and sources of information. Pick out
the essential principles of the material you read, see, or hear. Write them
down in an organized way. Read supporting ingredients 12, 13, and 14 before
starting your search. Here are some ideas to help you and trigger your mind.
Data Driven Decision Making
Organize
your Sources of Information, Data, Processes, and Supplies:
- Use internet search engines
- Visit libraries; read periodicals
- Visit new and used bookstores
- Seek discussions with friends
- Take field trips; go to conventions
- Accumulate your own library
- Use Post-it notes to mark pages
- Build a file system for papers
- Set up computer files
- Decide what supplies you need
Limited Information Principle
Before loading your mind with data, other
people's opinions, and so-called "facts," list all alternative decisions that
you can think of for your main problem and any sub-problems. This allows you
to use your imagination before being influenced by prevailing thoughts and
theories.
Limit your Search
There is a universe of data and information.
Don't depend only on the internet for information. Limit your search to a
practical amount and don't overload your mental capacity to understand by
collecting too much. To avoid this, organize proper file folders, notebooks,
computer files, and keep a log.
Economy
Keep in mind budget, cost/benefit, cost effectiveness,
time, and energy. This is of special importance in management decision making.
Determine your Decision Making Strategy
You are going to:
- Do a complete search.
- Do a limited search
- Look for "good enough" alternatives
- Review purposes, goals, and objectives
Generate Creative and Logical Solutions (Stage 5)
This is listed as a separate stage to be sure
that it is done. In actual practice, you should be watching for and thinking
about alternate solutions to evaluate at Stage 6 while you are searching,
exploring, and gathering evidence. Review Stage 5 now.
Decision Making Scenarios
Explore the history of similar decision problems previously
solved.
Work Ahead on Other Stages
If you find information useful for the stages
ahead, make notes for those stages as you search. Your search should trigger
visions and scenarios of what may be ahead. Remember what you want to achieve,
preserve, and prevent.
Future Decision Making - Decisions under Uncertainty, Probability Theory, & Risk
Decision making usually involves the future.
Therefore, it involves uncertainty and the difficult task of predicting the
future. It is valuable to know probability theory rather than just guessing.
How much risk are you willing to take? See "Risks Are Usually Involved in Decision Making" for some guidance. As you search, watch for information
that will reduce the uncertainty and risk. Talk to customers, employees, friends,
associates, and government officials. See also page 43 on Decision Making
under Uncertainty, Forecasting, Predicting.
Communicate and Consult
Keep your decision group, associates, and
those affected up to date. In complex situations, consider consulting those
with expert knowledge.
Behavior Decision Making Theory
See "Behavior Decision Theory." It is important to understand behavior theory.
Decision Making Consequences
As you find alternate solutions that will
be studied at Stage 6, be alert for information about the possible consequences.
Look for both favorable and unfavorable consequences.
Always be alert for accidental or surprise discoveries.
Decision Making Skills
Things to be careful of:
- Overconfidence
- Biases - yours and others
- Wrong assumptions
- Ignoring contrary evidence
- Conflicting opinions
- Lurking situations
- Laws, regulations, environment
- So-called rather than real experts
- Old data or information
- Competition
- Things that don't seem right
- Changing environment
- Numbers that can lie
- Not using the stages of SM-14
Possible decision making methods, processes,
strategies, and techniques:
- Redefine the problem as needed
- Anticipate the unexpected
- Use statistics and sampling
- Be flexible; vary your attack
- Use checklist, models, analogies
- Use sketches, trees, concept maps
- Use flow charts, spread sheets, symbols
- Do tests and experiments
- Work backwards
- Initiate nature
- Spot key factors
- Control variables
- Use software
- List attributes of subject
- Trial and error
- Use quantitative analysis
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Next . . . At Stage 5 make a special effort to find
creative alternatives.
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