|
Creative Decision Making and Problem Solving
The complete method of creative problem solving
and decision making depends on people using curious observation to find problems
that need to be solved and decisions that need to be made. Curiosity is a
personal attribute that, if continually exercised, will improve your creativity
and keep you ahead of the competition and successful in all phases of life.
Curiosity, when carried through all the stages
of the complete method of creative decision making, results in better judgment,
more jobs, increased wages, cheaper and more available food, longer life and
better health, improved housing, improved management decision making, and
a more pleasant and prosperous life for people in general.
Albert Einstein said, "I have no special gift,
I am only passionately curious" and "The formulation of a problem is far more
often essential than its solution." A solution may be a result of mere skill,
while the discovery of a problem or decision requires an inquisitive, curious
mind.
Our Five Senses Are Decision Making Tools
that Are Used to Find Problems to Be Solved and Decisions that Need to Be
Made
We use our five senses - hearing, sight, smell,
feel, and taste - in curious observation to stimulate and aid our mental activities
in finding decisions that need to be made. Tools, microscopes, and instruments
such as computers are means by which we extend our senses.
Prevention - Find Decisions that Need to Be Made
Only by constantly being curious, alert, and
constructively discontent will you recognize a situation in which a decision
is needed - now or in the future - in order to prevent big losses, extra trouble,
crises, or to achieve your objectives. Remember the old saying: an ounce of
prevention is worth a pound of cure. Organizations not alert to needed decisions
can make colossal blunders. Use your imagination to see the big picture of
what you are working on.
Decision Making Activities
To Arouse Your Curiosity:
- Read newspapers, magazines, professional
journals, and books.
- Check various internet sites on subjects you are
interested in.
- Have discussions with family, friends, and associates
on the process of decision making.
- Observe what goes on around you all day long. Pay
special attention to changes that are constantly occurring.
- Attend exhibits, conventions, and professional meetings.
To Help Train Yourself to Be Curious and
Understand What You See:
- Don't accept anything as a "fact" or "true."
Develop a healthy and practical skepticism.
- Ask why and what if.
Use Your Curiosity and Decision Making
Skills to:
- Reflect on motives, feelings, needs, and
reactions of people involved with or assigned to you.
- Think reflectively. Inquire. Turn
thoughts over and over in your mind.
- Visualize and imagine.
- Let your curiosity lead you to be dissatisfied.
Improvements come because of dissatisfaction.
- Be progressive.
- Motivate yourself to make the world a better place
to live.
- Think about thinking. Constantly improve your thinking
skills and judgment.
The Six Universal Questions - Even When
Presented with a Decision to Be Made, Begin at Stage 1 by Being Curious About:
Who was involved in the matter leading up to the decision
that is needed?
What were events
leading up to the decision that is needed?
When did the
events begin to develop?
Where did this
occur?
Why did the
matter reach the decision stage? Any urgency?
How did my
involvement in the decision-problem develop?
Decision Making Skills - Remember as You
Proceed:
- Develop curiosity as one of your personal
attributes and use it throughout decision making.
- Be curious about what other personal attributes
you need to be a good decision maker. See Supporting Ingredient 14.
- Learn to anticipate troubles, errors, and changes
needed.
- Knowing and practicing use of the SM-14 model will
give you self-confidence.
- Decision making is a process and must move along
the stages presented here.
A Major Decision Making Strategy
Before proceeding through the 11 Stages of Decision Making,
remember the supporting ingredients;
Ingredient 12 - Creative, Non-logical,
Logical, and Technical Methods
Ingredient 13 - Procedural Principles and Theories
Ingredient 14 - Attributes and Thinking Skills
You must use these at all the stages of the
process of decision making. You might want to glance at them now to remind
yourself that you will need them as you proceed through the next stages of
SM-14.
Next . . . Stage 2. After finding or being given a problem that requires
a decision, you should present it in the form of a question at Stage 2. If
any ideas on what the decision should be occur to you, consider them tentative,
no matter how good they may seem to you (but keep a list of them).
|